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gnasher729
gnasher729
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I ordered a huge amount of timertimber to clad my house. I was assured delivery on a particular day and had booked builders and hired towers and scaffolding.

The timber arrived two days late meaning I've had to pay two builders wages for two days, plus the cost of the towers and scaffolding - totaling about £800.

Am I entitled to claim this back off the company? I spoke to them and they're only willing to refund the cost of delivery (£120). They said that I could, if I wanted, file a claim in a small-claims court, or seek the money from the credit card company.

I ordered a huge amount of timer to clad my house. I was assured delivery on a particular day and had booked builders and hired towers and scaffolding.

The timber arrived two days late meaning I've had to pay two builders wages for two days, plus the cost of the towers and scaffolding - totaling about £800.

Am I entitled to claim this back off the company? I spoke to them and they're only willing to refund the cost of delivery (£120). They said that I could, if I wanted, file a claim in a small-claims court, or seek the money from the credit card company.

I ordered a huge amount of timber to clad my house. I was assured delivery on a particular day and had booked builders and hired towers and scaffolding.

The timber arrived two days late meaning I've had to pay two builders wages for two days, plus the cost of the towers and scaffolding - totaling about £800.

Am I entitled to claim this back off the company? I spoke to them and they're only willing to refund the cost of delivery (£120). They said that I could, if I wanted, file a claim in a small-claims court, or seek the money from the credit card company.

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Steve Dunn
Steve Dunn
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Can I claim compensation for expenses incurred when an item is late for delivery?

I ordered a huge amount of timer to clad my house. I was assured delivery on a particular day and had booked builders and hired towers and scaffolding.

The timber arrived two days late meaning I've had to pay two builders wages for two days, plus the cost of the towers and scaffolding - totaling about £800.

Am I entitled to claim this back off the company? I spoke to them and they're only willing to refund the cost of delivery (£120). They said that I could, if I wanted, file a claim in a small-claims court, or seek the money from the credit card company.