Timeline for Is it legal for a warranty to hinge on undisclosed criteria and require payment to test those criteria?
Current License: CC BY-SA 4.0
14 events
| when toggle format | what | by | license | comment | |
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| Jul 15, 2022 at 23:33 | answer | added | ohwilleke | timeline score: 2 | |
| Jul 5, 2021 at 20:32 | comment | added | kisspuska | @SEUser1234 Why are you resisting providing a State, too? The U.S. kind of set up a frame work, the real gist of lemon laws typically are governed on the State level, repairing in a "reasonable" time may make it difficult for one to get them down to business. | |
| Jul 5, 2021 at 19:50 | history | edited | SEUser1234 | CC BY-SA 4.0 |
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| Jul 5, 2021 at 18:18 | comment | added | JBentley | @user6726 I'd argue that in this case Barmar's comment is a fair one. The question is "is it legal for a warranty to hinge on undisclosed criteria and require payment to test those criteria?". I'd imagine clauses that "The warranty is subject to us carrying out a secret test for a fee" vs "The warranty is subject to a dealer carrying out a secret test for a fee" are both equally legal or not legal (as the case may be). "It matters who made the promise" isn't applicable here since either way it's the manufacturer making the promise. | |
| Jul 5, 2021 at 14:22 | comment | added | user6726 | You're asking a legal question: it matters who made the promise. It's not about who you pay, it's about who you get to satisfy the warranty. | |
| Jul 5, 2021 at 13:51 | comment | added | Barmar | @user6726 From the customer's perspective, is the distinction between manufacturer and dealer significant in this context? Either way they're being asked to pay extra for the warranty -- who cares which bank account it goes into? | |
| Jul 5, 2021 at 6:07 | history | became hot network question | |||
| Jul 5, 2021 at 0:44 | answer | added | Greendrake | timeline score: 1 | |
| Jul 5, 2021 at 0:21 | comment | added | kisspuska | @@user6726 incorrect. Tesla does not use a dealership system wherever legally allowed or authorize any 3rd parties intentionally so that it can hide the actual results of all of such tests, and evade enforcement of its warranties whenever it pleases. | |
| Jul 4, 2021 at 23:54 | comment | added | user6726 | In fact, the Nissan warranty says "call us if you don't get satisfaction from the dealer". | |
| Jul 4, 2021 at 23:52 | comment | added | user6726 | I have to comment on your question, to clarify an underlying legal problem. You ask if a manufacturer can "warrant a product in a way such that only they can test a pass/fail without disclosing the test criteria used". The manufacturer almost never performs these tests: they are performed by licensed dealers. The manufacturer does not charge the consumer to run the test, the dealer does. The manufacturer does not require paid software upgrades, the dealer does. Dealers generally have franchises and are not agents of the manufacturer. So: talk directly to the manufacturer. | |
| Jul 4, 2021 at 23:13 | answer | added | kisspuska | timeline score: 3 | |
| Jul 4, 2021 at 22:11 | review | First posts | |||
| Jul 5, 2021 at 5:37 | |||||
| Jul 4, 2021 at 22:05 | history | asked | SEUser1234 | CC BY-SA 4.0 |