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  1. Person X visits used car dealership, gets an offer from salespeople, and over a few days or weeks settles on a car they want.
  2. A little time passes as the dealership sets up the details of the sale, doing a credit check, applying for loans for financing through various loan providers they work with. A company agrees to provide the loan for certain terms (certain amount down, monthly payment, years for payback).
  3. The deal is finalized. All the contracts are signed. The customer drives the car off the lot. The salespeople even say “Once this is finalized, we no longer have anything to do with the car; paying back the loan is directly between you and the lending company”. They also mentioned that they don’t have a grace period where you can return the car, the sale is final.
  4. The customer uses the car full time for about 10 days. A dealership representative then says that the lending company reversed their approval and they need the car back “today”.

Can the dealership reverse the sale of the vehicle like this?

If the lender “reverses their approval”, doesn’t that mean they technically paid for the purchase of the vehicle, but then later told the dealership, “We changed our minds” - so isn’t this an issue between the dealership and the lender?

Isn’t the vehicle now the legal property of the customer?

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    What official paperwork has been created? Has a title with the new owner on it been issued? Is there a government issued document that has the sale recorded? Location tag would be really helpful here.
    – Hilmar
    Commented Jul 30 at 1:48
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    It's yours but you now owe the entire purchase amount in cash. So the options are to pay for it or give it back. The majority of the time, people for which no bank wants to loan them money, do not have the means to pay for the car in cash.
    – user71659
    Commented Jul 30 at 2:02
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    The answer is likely to depend upon the highly specific details of the documentation signed. It is doubtful that the lending company or dealer are in the right, but it is hard to know what is going on.
    – ohwilleke
    Commented Jul 30 at 2:36
  • The total rewrite and addition of images would invalidate answers. That is not allowed.
    – Trish
    Commented Aug 5 at 21:25
  • There is a case that sounds similar to this, and the dealer lost and had to pay >1/3 million dollars. I only have a link to a youtube description of the case youtube.com/watch?v=JXGo6uCgtOw
    – User65535
    Commented Aug 29 at 9:14

3 Answers 3

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In addition to Dale's answer:

Isn’t the vehicle now the legal property of the customer?

No. You didn't pay for the car.

You should take the time to read the contract, if you haven't. The contract certainly has back out clauses for both parties. Most jurisdictions allow for a grace period after signing a contract, and the dealership certainly will not give away a car for just the down payment.

“Once this is finalized, we no longer have anything to do with the car; paying back the loan is directly between you and the lending company”.

Car salesman and dealerships as a whole lie. They could claim that they were referring to their being no warranty, or deny they ever said such a thing.

It is always better to arrange your own financing prior to showing up at a dealership. It simplifies negotiation and in the rare event that they do offer better terms, you just use them instead.

It is also important to note the inner workings of the finance office in most car dealerships. Often times "the finance person" is an employee of the dealership not a lender. They have relationships with various lenders and often speak for the lending officer (this is especially true after banking hours). The lending officer may then disagree with the dealer's finance person and not approve the loan.

Additionally an application may be moved from approved by the lender to disapproved once more information is obtained. In one instance, a person with little or no credit was approved for a loan until it was discovered they had a checking account at the bank that approved them. During the three months they had the checking account open, they bounced several checks. So the finance officer changed his mind to "no".

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    This answer could be improved with some discussion regarding how the different parties associated with the contract might interact in this scenario (i.e. shouldn't the lender be contacting the buyer as well to explain their denial given once everything's executed a contract exists between the lender and buyer). Additionally, some example consumer protection laws that might apply for certain jurisdictions might give clarity to the querent on what's legally permissible in a contract. Commented Jul 30 at 13:36
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Can a car dealership reverse a car sale if the lending company removes their approval after the sale?

If the lender decides not to send the agreed funds then there is no sale to reverse.

X signed a sale contract with the dealer in which they agreed to pay a certain amount of money in exchange for the car. X elected to make payment with funds obtained from a loan, through a separate, but related, deal between herself and a lender. X, the lender, and the dealer also all agreed that the lender would transfer the loan amount directly to the dealer, instead of it going through X as a middleman. That is convenient for X, but it mostly protects the dealer and lender.

The dealer also had sufficient confidence in X's funding that they allowed X to take physical possession of the car before the funds were actually delivered. That's routine. But I'm sure you would find that the car's title had not yet been transferred to X. Until the dealer transfers title, they own the car, not X. X may even have explicitly agreed, among all those things they signed at closing, to return the car if the funds were not delivered.

If the lender refuses to provide the funds after all then they may or may not be within their rights under the loan contract, but either way, X has failed to fulfill his obligations to the dealer under the sale contract, so there is no sale. X does not own the car in any sense, and preventing the lawful owner from reclaiming possession would be theft.

I would expect the deal unraveling also to mean that X gets back any down payment she paid. (This will have been paid to the dealer, not the lender.) If X is owed that, then I think it would be reasonable to insist on receiving the refund at the time he returns the car. However, it is conceivable that among the things X agreed at the closing table was that the down payment was not refundable. She should read all the paperwork carefully to see where she stands.

The deal is finalized. All the contracts are signed. The customer drives the car off the lot.

It's more precise to say that the terms of the deal are finalized, as evidenced by the contracts being signed. The deal itself (at least two separate deals, actually) is not complete until all parties have fulfilled their obligations.

The salespeople even say “Once this is finalized, we no longer have anything to do with the car; paying back the loan is directly between you and the lending company”.

This "finalized" is not the same as the previous "finalized", though the dealer may well intentionally obscure that. This "finalized" is more or less the lender fulfilling their agreement with X to pay out the loan proceeds to the dealer, which typically has not happened yet when X drives off the lot. When the lender does pay, yes, the dealer is then in the clear as far as the financing. Once they transfer title, the contract between them and X is fulfilled, and the dealer is out of the picture.

They also mentioned that they don’t have a grace period where you can return the car, the sale is final.

That may or may not be true, but it doesn't speak to the question. That the contract and applicable law do not give X the option to back out of the sale would not speak to the dealer's options under the same contract and law.

For what it's worth, I think most U.S. states do provide a window in which buyers can back out of retail new car purchases, but the same is not necessarily true of used car sales. I don't know about Utah in particular.

Can the dealership reverse the sale of the vehicle like this?

They are almost certainly within their rights under the sale contract to demand return of the vehicle on the basis of X having failed to fulfill the terms of sale, but one would need to check the contract and all secondary agreements between the two to be sure.

If the lender “reverses their approval”, doesn’t that mean they technically paid for the purchase of the vehicle, but then later told the dealership, “We changed our minds” - so isn’t this an issue between the dealership and the lender?

No. The lender did not agree to pay for the car on X's behalf. They agreed to extend X a (secured) loan. That's a deal between the lender and X. There are contingencies, such as X spending the money to buy the car that is to secure the loan, but that does not change the fact that it's a deal between them and X. When the dealer is paid, it is with cash, not with a promise. If the lender doesn't provide that cash then no, there is no sense in which they paid for the car. There is then an issue between the lender and X, but the primary issue is between the dealer, whose car X is holding, and X. There is no particular issue between the lender and the dealer, though the dealer is probably unhappy that the lender scuttled the deal.

Isn’t the vehicle now the legal property of the customer?

Has it been paid for? No.

Has the title been transferred? No.

Is it X's legal property? No.

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    "However, it is conceivable that among the things X agreed at the closing table was that the down payment was not refundable." I'm prepared to argue such a term is effectively unlawful. It's way too easy with such a term to argue they planned to engage in illegal Yo-Yo financing.
    – Joshua
    Commented Jul 31 at 4:35
  • Why does the dealer provide the car before they have received full payment? It seems like X is effectively renting the car until they own it, a service due to an urgent need to take possession?
    – gerrit
    Commented Jul 31 at 7:14
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    @gerrit, I am reasonably confident that that practice arose as a sales tactic. The dealer removes a barrier -- you can't have the car until the money comes in -- and reduces the likelihood of the buyer changing their mind in the meantime. It is a low risk to them, because the lender backing out, as described in the question, is highly unusual. Dealers may nevertheless occasionally suffer losses because of this practice, but that they keep doing it suggests that they perceive it to be a net win for them. Commented Jul 31 at 13:19
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    @gerrit Other than the sales and marketing aspects, another factor is car dealers almost always get a line of credit to pay for their inventory, called a floor plan. Every day a car sits on their lot, they pay interest, often around $50/day for a typical new car. Delivering a car a few days earlier saves them this interest expense which can compensate for the few times it falls through.
    – user71659
    Commented Aug 1 at 6:37
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This is more of a personal finance answer than a legal one, but it's still relevant.

This is incidental to a spot delivery contract, something the buyer signs with the financing terms but before the dealer secures financing to allow the buyer to leave with the vehicle. Often, it is convenient for the buyer if the bank is closed or if the buyer needs to provide more documents, such as pay stubs.

It can also be part of a yo-yo financing scheme, in which the dealer performs a bait-and-switch, trying to get the consumer to agree to less favorable terms to keep the car after the sale. While probably legal under the spot delivery agreement, they often use deceptive practices to obscure the buyer's right to return the vehicle and walk away, even threatening to report the car stolen.

If the dealer wants the car back, it is probably because the financing truly didn't work out. In the case of yo-yo financing, it is usually best to say you want to return the vehicle, even if you want to keep it; this is your only leverage. Unfortunately, if they cannot produce your trade-in in the same condition you left it, you need to contact an attorney to be made whole.

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    Wow, thanks for surfacing the potential trade-in part of this scam that I hadn't even thought of... That makes it far more exploitative. Commented Jul 31 at 15:17

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