Last year our office of parking upgraded their system, they didn't notify the users, they didn't tell anyone about this change. So I bought a parking permit and they have this dropdown where you choose the state of your plates. Normally this wouldn't be an issue, but my car is international, and also this year they added to the dropdown every single possible Mexican state. So I chose my Mexican state.
Eleven months later, I got a citation saying that I had to choose Mexico instead of choosing the actual Mexican state (which was provided in the dropdown). Their excuse? Hidden within their website there is a paragraph and in its last sentence it says that if you own an international car you must choose the country. (They added this the year they changed the system, without anyone being notified about it.) This seems very shady to me, providing options which their only purpose is to give citations, making changes to the system without any notification, and blaming the user for not reading the entire website before any purchase.(The system has not been changed in any of the previous 6 years that I have been here.)
Is this legal? providing options for users that serve no other purpose other than to give citations, and then protecting yourself saying that somewhere in your website there are instructions on how to do it.
Summary: a website provides options whose only purpose is to give citations, somewhere in their website they say not to choose those options.