We have purchased some equipment online in a pre-order from an U.S. based company. It was divided in 2 different orders: one order of 11 units (with the promise of 1 extra unit for free), and one order of 8 equal units and 2 larger and more expensive units. The two orders had different delivery times, but we were promised a maximum delivery date each, prior to purchase. The amount of money spent was enough to buy a property in our country.
The first order came with months of delay, which devalued the equipment considerably, and they were aware this would bring serious consequences for us. They also failed to deliver the promised 1 free unit together. 1 of the units came faulty, and 5 others stopped working with just a few weeks of use. When we contacted them regarding the one year warranty, our emails were simply ignored.
The second order was never delivered, and they ignored all our contact attempts. More than 2 years have passed, and we never heard from them again.
There are also other details involved, like a promised big compensation for the delay, our purchase of unneeded extra parts, the profit that was never made due to the equipment becoming obsolete with the delays and faults, and also moral damages, since this was actually my mothers' life savings, which she asked me to use to buy this equipment in order to help me. We know this purchase turned out to be a very naïve decision from our part, but this money was a considerable part of her life savings, and this brought us a lot of stress and left me depressed and unable to work for months, and since then my productivity has decreased a lot too, up to this day.
This company eventually closed, but the owner has opened other similar companies, and he closes them as needed, and keeps scamming people abroad under different company names. The information we found regarding him is that he lives a lavish lifestyle, and has scammed many other people, and even other partner companies.
The government of our country has not shown interest in helping, since we live in a underdeveloped country. The police claims this is a legal problem, rather than a criminal problem (undelivered goods, problems with warranty, etc.). We have also contacted the small claims court in the jurisdiction this individual was living (hoping we could split it in two claims, one for each order), but the answer we received was that it would require us to be personally in the United States.
Our question is: how should we proceed in hiring a lawyer in the United States without living there, since spending some months abroad would require an even larger investment from us? And considering also that we could be willing to pay or share a commission only if there is a favorable result!