Me and my partner moved into our rented home about a year ago. My partner called the electric company to change the pre-payment meter that was installed for a monthly-billed meter and move everything over to our name.
The engineer came and changed the meter and everything was sorted.
Then, a few days ago, I received a letter from the electric company telling us "you haven't topped up your pre-payment meter in a while". Sure enough, when I checked my bank account, I couldn't find any payments taken by them.
It appears the electric company didn't register the property as a monthly payment property properly.
Do I have any argument legally to stop myself being hit with a year's bill all at once?