I am wondering if an employee of a company can represent themselves on the telephones as long as another company legally allows that employee to do so.
For example, Company A – a small delivery company – writes a contract which requests the services of Company B – a sales company – to do sales and dispatching for the delivery company.
Now Bob, who gets paid by and is employed by Company B, would need to call the delivery drivers or new potential clients and say "Hi this is Bob from Company A...". Under normal circumstances, this is fraud, but since there is a contract in place asking for the sales company to provide a service, if it would allow their employees to provide a service, in theory, there would be an alternate solution.
Can this representation on the telephones, and with clients or any other entity lead to legal problems as long as there are contracts in place allowing such an action?