I have a work day that typically consists of face to face interactions with customers. However, my company wants to start facilitating these daily interactions via video chat that is easily available to anyone across the globe. Needless to say, it's only a matter of time until a naked individual pops up on my computer at work. When this happens, do I have a hostile work environment lawsuit on my hands?
Obviously, I don't think anybody could sue a company if a customer walked in and stripped off all their clothes. However, in this case, the company is creating an environment where this situation could easily occur with a high degree of anonymity. In a brick and mortar store, I can remove myself from the situation and have security to deal with it, but I am afforded none of these options in the new situation.
It's basically Chat Roulette.