My in-laws decided to try their hand at driving semi-trucks and found some random company in Ontario willing to "hire" them. I put that in quotes because they never actually signed any kind of a contract, everything was verbal. They were given a semi to drive and started making deliveries.
Eventually they got an order to deliver some perishable goods and something went wrong with the temperature control. When they arrived at the destination, the goods were ruined. The shipping company told them they are fired and wouldn't be getting their last paycheck. I'm still not sure whether the temperature being wrong was their fault or not.
The whole situation is bizarre to me, as I would never get into a truck and start driving without a contract that spells out liabilities, duties, payment, etc. But they are immigrants who were eager to get a job and don't really know what they should and shouldn't be doing.
This was a few months ago. Recently they got a call from some guy from "an insurance company" asking them if they remember that last trip before they got fired and would be willing to answer some questions. They said they were busy but would call him back. They are now wondering what their best course of action is.
Is it feasible that they might be held liable for cargo damage? Would it be best to answer the questions with as much detail as they remember, or claim they don't really recall much? Should they even agree to answer anything at all, or just tell the guy that they have no interest in discussing it and bid him farewell?