I have got an issue in a tenancy agreement in the UK.
On Jan 8th I visited an apartment. The agent told me the tenant's notice runs till Jan 31 but he said he would leave earlier.
I have accepted to rent the apartment starting Jan 16th, and the agent insured me that I would get refunded of everything if I don't move in by Jan 16th. He told me that the date is indicated on the agreement.
Now the tenant didn't move out and I have found another property. I thought it would be ok since I would get refunded. But now the agent says the deposit is not in his hands, and the building (they have like 200 apartments) say they won't refund since I have made the reservation, which starts in Jan 31.
They say the contract says "Jan 16th" is a "proposed moving date", nothing else. So clearly the agent screwed me and made me sign something and explained something else and telling me I had guarantees I didn't have. Note that Im not a native English speaker.
The agreement is attached, please let me know if I can do anything : small claims court, ... ?
Note that I have recorded a phone conversation with the agent where he says I will get refunded by both parties. (he didn't know I recorded) I made it before I paid for the new property.