I've run into an unpleasant situation: https://money.stackexchange.com/questions/75965/mom-keeps-illegally-monitoring-my-bank-account-what-to-do. I was advised to move this question to legal. Could anyone please advise me on my legal options in this case, and how I can gather evidence to prove the transgressions and legally punish them?
An employee at a large national bank chain has been accessing and giving out confidential information about my bank account to my mother, with whom he/she is friends. I reported this unauthorized access to the bank's manager directly, who said that he would put an alert on my account to make sure that it does not happen again and that he would get back to me after an internal investigation was carried out. However, he never got back to me and never returned any of my calls again. A few months later, I opened a new bank account at another bank and transferred most of my funds to it. My mother then asked me shortly thereafter why I withdrew most of my money from my original bank account. Hence, the problem was not solved -- my bank account information is still being accessed without my permission and my privacy is being violated. Since I already reported this info to the bank's manager, I do not know what else to do to pursue any legal action towards the rogue employee who has been accessing (and releasing information) about my bank account to my mother. I want to know if I can pursue any legal options against the bank, my mother, or both. I do not want to close my original bank account because this would constitute a major inconvenience (since my wife, kids, and I bank there). I know with 100% certainty that it is coming from an employee friend at the bank, because my mom told me about it directly.