I work in web development for various businesses. Many of these operate storefronts and have other information that, in the physical world, would need to be provided in a way that is compliant with the Americans with Disabilities act.
As a web developer, I'm aware that soon, the government is going to get more serious about enforcing accessibility on business websites as they would at the brick and mortar store, and there have already been lawsuits judged in favor of the plaintiff for websites that failed to provide accessibility options for visitors, so that leads to my question:
If a client has a lot of PDF files, many of which are images, would it be considered "in compliance" to have a form to request these in an accessible (screen reader/Braille keyboard) format (such as raw HTML or plaintext)?
In my mind, this is the same as having to ask the waitstaff for a braille menu at a restaurant, but I could see there being different implications on the internet, where the request may not be met in a "timely" manner.