EU consumers have laws that protect them when they buy products of unsatisfactory quality. Roughly speaking the seller is responsible for some time if a fault was present in a product when it was purchased. (Insufficient build quality is a fault that was present when the product was purchased, even if the fault becomes visible only a year later when the product stops working).
There has been news today that some expensive TVs were damaged by a software update. That's not a fault that was present when the TV was purchased. Are the seller and/or manufacturer responsible in that situation? Would they be responsible if such an update breaks a product that was beyond reasonable warranty period, but happened to be still working fine?