For the past few day I am receiving emails in my gmail account from a travel company based in Belgium, SEE-EU asking for a payment of around 1000 euros for a trip to Switzerland. Initially I did not pay much attention as I thought they are spam e-mails. But yesterday I received this e-mail.
We would like to inform you that despite our last two reminders to make the payment for this booking order, you are not reacting or answering. We will shortly send you a reminder by SMS and if we do not hear anything from you still, we shall forward the file to our legal representative to start the legal proceedings for the recovery of the amount + 8% interest + costs levied due to these proceedings. As per the Belgian laws and as mentioned in our terms and conditions on the bookings page (see below link), we are obliged to warn the clients 3 times in writing and then we can start charging 8% interest from the day of third warning and start the proceedings of recovery. Thank you for your kind notice of this and any response to our messages.
The problem is that I never booked any such trip from their website. The website never asked to activate my e-mail or my consent before finalizing the booking. They just sent an email notifying me that my trip has been booked, which as I earlier said I ignored.
Now, my question : 1. I travel quite a lot including EU and Belgium and I am little worried. Am I liable to pay them the money? 2. Is it even legal to threat me for such payment? At what point, does it become cyber harassment? It is quite possible that someone mistyped his/her e-mail to mine. If no, is there someplace where I can report them?