For a year or so, my wife and I lived in a shared household with largely random people in the UK. We did not get on well with one individual, and after a year we chose to move out into our own place. Whilst we were living in shared accommodation, my wife required a medical procedure on the NHS, but because the waiting time was so long, we did not hear back from them before moving out.
After moving out and not hearing anything from the NHS after ~6 months, my wife contacted the hospital that was supposed to schedule the appointment to find out when the procedure would be scheduled. The person at the hospital told her that an appointment had been scheduled for several months ago, and a letter was sent to our old property. She then went on to explain that someone had rung up to cancel the appointment. My wife informed them that she hadn't, and the person from the hospital provided the telephone number of the person who called. Needless to say the number was for our old housemate with which we had a number of disagreements.
As one final note, the ex-housemate, whose number matches that which called up to cancel my wife's appointment, is a full-time nurse employed in the NHS.
- Has any crime been committed, and if so, is there any point in pursuing this with the police? If so, how do I go about it?
- Even if a crime has not been committed, I would think that at the very least, opening someone's mail and then impersonating them and cancelling the surgery would at least be viewed as unprofessional, especially for someone employed in the NHS. Is there a procedure for making a complaint against an NHS worker?