I pre-paid for 12 months of a SaaS service. At the time I paid, I was not sent nor emailed a copy of the Terms of Service.
Now 2 months in, this SaaS company was acquired. I have no relationship with the acquirer, nor did I knowingly execute any agreement with the acquirer - how could I when they entered into the picture 2 months into my existing agreement with the SaaS. However, as a result the acquirer is directing them to shut down a part of the SaaS service. The part getting shutdown happens to be the part of the service that I wanted, and paid for on the assumption that I would receive the service for 12 months.
Is this considered a breach of contract? Am I entitled to a refund for the months where service is not rendered ?