My daughter signed a contract for 10 martial arts lessons. She paid the full amount, £300 up front. After 2 lessons she decided it wasn't for her and asked for a refund.
The club pointed to the line on the agreement that said "no fees are transferable or refundable" and offered to carry over the sessions in case she changed her mind.
Is this blanket treatment of all fees an unfair contract term? Can her payment be seen as an advance payment and perhaps have a fairness test applied? Does the term put the club in a far stronger position than the customer with respect to such a term.