My wife utilized a personal training service from a fitness/gym company in Michigan. She signed up for a year contract knowing that she would have to move approximately 9 month into the contract. That contract expired last month, and (to nobodies surprise), we got billed again this month. Digging though my records, I have a signed contract stating that the service is for 1 year, and then goes month-to-month. I have placed 2 phone calls giving the requisite 40 days notice that I wished to cancel, the first time I was informed that I must make an in-person visit to cancel (a 3 hour drive one way for me), the second time I was assured it would not be renewed as month-to-month. Fast forward to this month, I get a bill where I don't expect one.
I contested the last charge, which was outside the scope of the original year-long contract. I also had my bank re-issue my credit card so they cannot bill me further. What can this fitness company try to do to keep taking my money, and what can I do to either head them off, or prevent them from charging us for a service we don't use, and have no intention of using, and is also not under contract anymore?
UPDATE: A phone call to corporate seems to have resolved the issue. I still ended up getting a new CC number, and contesting the last charge. Will update again if anything ugly happens.