Has this turned into contract law - can the licensee cancel the upcoming auto-renewal?
Licensee entered into a multi-year software usage contract with Licensor. The software license is a straight forward, "right to use" and includes no support or custom modifications. 15 days before the existing license expires, Licensee calls the Licensor to say they will not be using the software after the current period expires. Licensor says that per contract, Licensee needed to cancel within 30 days and therefor is automatically enrolled into another year period. Licensee insisted on cancelling and days later, Licensor offered the Licensee a partial year term as a reduced rate. Licensee refused this offer too. All this occurs inside the current period, before the next billing period started.
Borrowing from basic contract law, could this "partial year, reduced rate" offer be considered a counter off and does it give the Licensee an opportunity to cancel the automatic renewal terms?