Three weeks ago signed up for an online course. I agreed to pay the price of the course in ten single monthy installements, but now I have come to the conclusion that the course is not something that I want to have anymore and I would like a refund.
They refused to give me the refund, claiming that they don't give out refunds if it has been more than 48 hours after purchase, or if the the payment plan agreed to was the 10 installement monthly plan, claiming that I can't back out of the debt I agreed to. Aren't they obligated by international laws to give refund or cancel the payments, by the request of the consumer, in the 30 day window after the digital product has been purchased?
Is this something worth filing a complaint for, or is there no way I can get the refund?
The company is U.S. based, and I'm in a european Union country.