Our company is using a licensed version of Microsoft Products, including MS Excel 2016. We suffered some financial damage because of incorrect financial calculations, that occurred as a result of the bug in the program. The bug was detected by our team afterwards, after detailed manual inspection of the formula. We checked other users and they all had the same problem was with all of them.
Is Microsoft responsible for the damage caused by the bug in its product? I mean, if Microsoft acknowledges the bug or it is otherwise proven to exist that it actually is a bug and actually causing the financial damage, what will be the legal approach and will Microsoft bear responsibility?