A situation that I was in recently got me thinking. Let me state the question first, then give context:
if the DVLA can (legally) say that they do not take (or give) information via email, can I (legally) say that I do not take (or give) information via the post?
The idea behind this is that I don't want to do post, because it takes so long and I don't have any proper proof of what I've sent. That said, this is a hypothetical question, not something that I'm trying to implement -- I am merely interested in the legal nature of it!
I had previously written context here, but the first answer is focused almost entirely on the specific case and why the DVLA have that policy. I understand why this is the case, I am merely asking out of legal curiosity, not have a whinge!