I need advice on how I can get a refund on a defective ~$186 Sam's Club prescription. They were not only ineffective, but I experienced withdrawal symptoms taking those.
What legal recourse do I have? Obviously, the attorney's fee will cost more than the Rx. Here are the details...
Cutting the tablets in half, it was obvious that the previous tablets --that were effective-- looked different from the last Rx that was not. The tablets that were effective had a layer of dark gray on one side; the "dud" batch did not, but instead had an all-white interior.
As soon as I took the replacement non-time-release alternative Rx prescribed by my physician, I experienced relief from the withdrawal symptoms as well as my medical condition. The M.D. told me that I needed to contact the pharmacy.
Well, both the manager of the Sam's Club pharmacy in Springfield, MO and the lady I spoke with at the drug manufacturer have flatly stated (over the phone) that they will neither accept a return (or even samples for testing) nor refund the price we paid for these dud, ineffective tablets. The lady at the manufacturer told me that they would file a manufacturing defect report to the FDA. That was all.
The pharmacy manager claimed that the tablets for the previous, effective Rx was from the same batch as the last, "dud" Rx refill.
What to do? I've already contacted a local TV news station that has excellent consumer-advocacy spots (On Your Side Contact KY3). However, it now seems clear to me that she is not going to televise this.