We had a flood in a rental property in Philadelphia, PA. The floors are now "dry" but there is significant water damage and the walls and ceilings are soaked.
To prevent mold from forming, as soon as tomorrow a remediation company is coming. The adjuster from the insurance company has not come out, yet, although a claim is filed.
We have been asked by the tenants to move them out, because they work from home, placing phone calls, etc. The noise of the fans, dehumidifiers, walls being demolished, and other is bound to be intense, and disruptive.
If there is a critical time when they need to be out of the house is more now than in the future, when everything is dry, and they are just putting walls back up again.
So the question is, How can we make it happen so that the insurance company honors our request to grant our tenants temporary housing under our landlord-homeowners policy without delays?
Thank you in advance!