I have an online account with the Company "A". On that account my PayPal account is linked.
A few days ago I received a text from my Bank that my bank account has been charged ( The amount was not huge, thank god). I checked the transactions info and it was through PayPal, and Company "A" was listed under PayPal's Transaction details. I contacted that company, I explained what happen and soon they refunded the amount.
Then I asked them to explain me what happened but they refuse to answer. As a consumer do I have the legal right for an explanation? How the GDPR can enforce my legal rights on that case?
I totally understand that they refunded the amount but, in nowadays they should be more sensitive with cases like these.