Mediafire claims they delete or do not store Logs of who access your account in their data retention policy. However, in there data retention policy they state they keep records for legal compliance for up to 10 years. What does a website typically keep for legal compliance? For example, in their TOS they state:

  • "Information about your devices plus your browser information, browser history, IP address, the Internet Service Provider (ISP) you use, your geolocation and system configuration information is recorded."

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  • If they Claim to keep no logs of who access your account then what's kept for legal compliance?

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1 Answer 1


There is really no way to know what they retain, beyond what they state in their TOS. There is no law in the US requiring or forbidding such logs, so they can keep whatever they think will be helpful to them if a legal problem should arise.

  • What if I asked someone from support and they said they did not keep any logs? can they lie to me about that or is that not legal? and that chart is what they say any law enforcement can request for an account holder.
    – Cj25
    Commented Mar 1, 2019 at 1:11
  • @Cj25 They can lie. But if the lie is intended to induce you to take action, such as doing business with them, and if it is reasonable for you to rely on their false statement, and if the lie causes materiel damage to you, they have committed fraud and in theory you could sue. Proving all that in court, and proving enough damages to more than cover the cost of the suit is not trivial. Most people won't bother, and they probably know that. Or they might mean they don't keep logs available without a subpoena. Commented Mar 1, 2019 at 1:16
  • Also, "someone from support" may only know what logs they can access, and not even know about logs which are kept but on a very restricted basis. Commented Mar 1, 2019 at 1:18
  • yea the two pictures i added just now in my post were from there support
    – Cj25
    Commented Mar 1, 2019 at 1:23
  • would that be a lie or false statement where i could sue
    – Cj25
    Commented Mar 1, 2019 at 1:24

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