I have been working with this client for 3 years and recruited a number of permanent staff for them (recently there has been changes in their management). A month ago I submitted a candidate cv to the hiring manager, at the time they had no vacancies. Last week I spoke with my candidate who informed me that she had an interview with the same client the week before and accepted an offer via another recruitment agency!
Our Terms and conditions state: An introduction fee will be charged in relation to any Candidate engaged as a consequence of or resulting from an introduction, whether direct or indirect, within six months from the date of our introduction.
Therefore my thought process is I introduced the candidate first to the client and she has been engaged within 6 months of my submission so I should be entitled to a fee?
One of the managers from my client contacted me and advised I am not entitled to a fee for this candidate as there was no vacancy at the time & it was unsolicited.
I have consent from the candidate and email trails advising her where her cv has been submitted & the client confirmed they received her details from the other agency after me
Any advise or help on this would be appreciated.