My 2014 Ford Taurus was backed into in a parking lot while it was parked and nobody was inside— the person who caused the accident wasn't injured either. They came into the building we were in, found us, and we exchanged insurance and contact information.
I called my insurance, which ultimately had me call their insurance to file this claim. Apparently, when I called their insurance, they were already notified and had a claim started. As we walked through the steps to get the damage taken care of, we got onto the subject of rental vehicles since they were going to provide one as I was entirely not at fault.
They stated that they'd only cover a mid-size four-door sedan unless there were accommodations that needed to be met. My immediate confusion/concern was that they damaged my full-size sedan, which is expected to be out for 3-4 days, but that they were essentially downgrading my daily transportation to save on costs.
- Would I have any ground to push back and request a full-size sedan since that's the type of car they damaged?
The only major thing that comes to my mind is an accommodation for my height. I'm 6'5" (198cm~), so I'd expect that the vehicle should have a comfortable amount of room for me to sit up; and, even more important, not be so compact that my legs cannot drive comfortably. Even my car is already on the edge of my legs being comfortable on driving, so a smaller vehicle seems like a potential risk/downside.
I did end up getting the rental upgraded to a full-size sedan. The adjuster mentioned it was "approved to accommodate physical needs". He did also mention that if I hauled/towed things for work, or had a large family, that they would have approved it for those reasons too.