We have a fully executed lease which states the landlords responsibilities. This is essentially a chart which "checks" what the landlord pays vs. what the tenant pays.
Water, sewer and electricity are all "checked" as "landlord pays". We have operated under this assumption, and have even begun getting "electricity" charges on our rent, as we expected.
That being said - we came home yesterday and found the lights off. We called our service provider and they essentially said that the leasing company has the apartment in their name, but they haven't paid it, and to get it in our name to get the service back on we would need to wait 72+ hours while they investigate. We went back to our leasing company going WTF and they're saying "they made a typo" and this is our problem to deal with.
We were given no indication at any point that we would need to set up electric service in our name, and especially given that they have had multiple contacts with us in recent months over unrelated issues, we have never been told it was our responsibility to do something beyond pay them through our rent.
We are now getting a lot of flack from them, saying that they are not responsible for it, won't help and don't care. Our electricity service provider is requiring the leasing company to pay the charges which are in arrears to get our service back on (at such time we can put it in our name).
I'm looking to see what kind of ground they have to stand on to behave this way, as they have signed a legally binding, fully executed lease which we had no indication was not correct in its entirety.
Additional info - we live in Maryland