I would like to start with saying that I have completely no experience in any kind of law. That said I would like to specify that I am not searching for a legal advice, but instead I am just curious to hear your thoughts on this matter. Thank you in advance!
Now back to the main topic, which I will start with a brief introduction just so you can get familiar with my case. The backstory of my current situation is that back in 2016 when I was choosing between different web hosting providers I found one, which was offering (and I quote) "Free Domain For Life" if you sign up for their most expensive shared hosting plan, which at that time was priced at roughly $13.00 per month.
I never had any problems or complaints with the company, even in times when they would slightly rise their prices. Therefore, even dough now I am paying roughly $21.00 per month I am still using the same shared web hosting plan, which I signed up for in 2016.
During the years, I have never paid a single penny for my domain name, which was renewed for free on yearly basis by the company until two weeks when I noticed a strange invoice from them. After opening it, I saw that I need to pay $12.00 dollars for my domain name if I want to renew it for another year.
I was deeply consufed and thought it is some sort of a technical error. That is why I immediatelly decided to contact their sale team, but they responded that they had cancled this practice a few months back and according to their terms and services, the company has the right to change their conditions of the services they offer. In order for the employee to end on a more positive note, he started explaining improvements and features added that I was getting for free.
I am curios to see what a more experience person than me thinks about this case and if he or she share their thought on the following quesitons I would be really grateful.
1) Do you think that this can be considered as false advertisement?
2) Due to the fact that I live in Europe and the company is based in the US, would that make it more complicate it for me to search for my legal rights?
3) If I actually decide to search for my legal rights, go through the whole process and end up winning, what compensation possibly I could get from it?
4) In this case, what kind of a laywer would represent my case the best? Should I contact a lawyer in my home country or search for one who practice law in the state of the company?
PS: I would like to end this topic by saying that I am not planning to sue the company. I am just curious to hear your opinions about who is right and who is wrong. I am happy with the quality of services that I am getting in exchange for my money and I do not mind paying $12.00 per year for a domain. Last but not least, I would like to thank in advance everyone who decides to join this discussion and I look forward to hearing what you think about it.
Yours faithfully, George