I have a company in a small European country, with a short, simple, generic name, say Generic, pvt. ltd.

For many years, I've had the domain generic.eu

However, I forgot to change my owner email address for generic.eu - over time, this email expired.

Recently, someone from a neighboring country acquired the expired email and gained control of generic.eu on eurid, thereby grabbing domain transfer code, and ultimately transferring the domain to himself, with a different registrar.

His actions are illegal right? Since my company name is Generic, pvt ltd, therefore "generic" is my trademark and I have a right to generic.eu correct, especially since I have owned the domain for many years...

How do I get my domain back? Can I make a claim for compensation for business lost due to this illegal grab of my domain?

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    Since you failed to renew the domain, you have lost it. eurid.eu/en/register-a-eu-domain/rules-for-eu-domains – Mark Johnson Dec 10 '19 at 14:25
  • Well, it didn't expire. It was still live. Someone acquired the contact email (which had lapsed) and used that email to snipe the domain. – OC2PS Dec 10 '19 at 14:33
  • Have you looked at the WHOIS entry? eurodns.com/de/whois-suche/eu-domain Is it still in your name? What has your provider said? – Mark Johnson Dec 10 '19 at 14:36
  • Yeah, by acquiring the lapsed contact address, they managed to obtain the authorization code from eurid and registered the domain with a different registrar. whois now has their name/details as owner. – OC2PS Dec 10 '19 at 14:42
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    If you registered the domain, including the fee, with your provider that hosted the domain then you should asked them for clarification. If they consider it still yours, then they may be able to report this (with proof) that the domain has be hijacked/stolen. – Mark Johnson Dec 10 '19 at 15:18

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