The issue is two fold, I overpaid this pest control company by mistake (4 years worth), the first phone call, they said it shouldn't be a problem but no one called back. I called 7 times before someone called back stating the owner refused to refund the money. I offered to pay for the rest of the year and get the rest back, they refused. When I finally got the owner, he told me he was cancelling my contract, can he do that without providing a reason? and is he able to not provide me with a refund for services not rendered? Business is in South Carolina but I reside in Georgia.
The clause in question for him keeping my money states: "The obligation of company hereunder is conditioned upon payment in full of the initial charge and all regular service charges and failure to pay such charges shall cancel this plant in its entirety and discharge company of any liability, and any amount paid shall become the property of the company. This agreement is for an initial period of one year and shall continue thereafter until suspended by either part"
Cancellations clause says it has to be done in person at their office but doesn't provide any or via certified mail but doesnt describe if he gets to cancel the contract or how I would know.
There is also a clause for mandatory arbitration.