I applied for Thai visa in India, when Indian lockdown was started, visa center stopped operating. But they still didn't return my passport to me. They are saying " it is impossible because we are closed".
I should mention that there is lockdown in India right now. But at the same time I think government is not prohibits to them limited operating like passport returning, because it is very critical service. When I ask their support about that nobody reacts properly, just "we are closed, come later". But I'm foreigner, for me extremely important to get my passport back, at opposite case I risk to stuck in India for months.
Please say their action is legal or not?
Lockdown government guidelines: https://mha.gov.in/sites/default/files/Guidelines_0.pdf
Please, I'm seeking for professional legal advise. If you're very good software engineer or system administrator try to help somebody in other topics where you have solid professional expertise =)