I sell online. My customers build a box with me to save on shipping. After 30 days of inactivity I close boxes,pack and bill for shipping. I also ship when a customer requests. I've sent repeated messages for the customer to pay their shipping. They ignore us and refuse to pay their shipping. Its been over 30 days. What can I do legally? Can items be returned to stock?

  • In what country? Did you sell the contents of the box, or just the box? How did the contents arrive to you?
    – Ron Beyer
    May 2 '20 at 17:29
  • Has the customer paid for the contents already?
    – mkennedy
    May 3 '20 at 2:52

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