There is a vendor offering a service to refurbish and paint brake calipers. These items can sometimes have high value, several thousand pounds on the second-hand market.
The vendor's terms and conditions state:
While our warranty does not cover for damage caused during transit, all shipped products (not including paint kits) are entitled to £100 basic shipping cover before additional shipping insurance purchases are assigned to invoices. The way in which this £100 or more is claimed is as follows: Loss: If a parcel is lost in transit before being delivered and signed for, your total cover amount will be put towards the replacement of the affected units. Anything outside the cost of these parts must be covered by the customer.
Can the vendor actually disclaim responsibility for loss during transit by their courier, unless the buyer purchases additional insurance through them? I know that under distance selling regulations, the seller is responsible until the item has been delivered to the recipient, but in this case a service is being carried out to the recipient's own property, which is then being shipped - what regulations apply here?