I have subscribed to an internet service in Australia and they overcharged me.
They are not following laws. I have found a few resources to prove they are in wrong.
I contacted them, and they offered me a refund for my payment. But I want more, I want them to give me the promised price and I want them to stop the misleading advertising.
Can you please give practical advice? When I know their action was illegal:
What can I do? Where should I complain?