Can a landlord force tenants to pay for a service they did not request/enroll in? I am specifically asking about the $12/month package service that the landlord now says is not optional. Also, they require all tenants to have a renter's insurance policy (which I have), but now they are charging me $10/month to use their renter insurance. Do I have to use their insurance? Do I have to pay for a package service if I don't want the service?
It depends on whether the lease requires it. If the lease requires you to have renter's insurance, you have to have renter's insurance. If it requires you to have a specific company's renter's insurance, you have to have the specific company's renter's insurance. If you don't do that, you have violated the terms of the lease and can typically be evicted. If you comply with the terms of the lease by having some renter's insurance and they still want you to have a specific brand of insurance, you have not violated the terms of the lease, and you cannot be evicted for such. They cannot "bill you" just because they want to change the terms of the lease -- that requires your agreement, or they can unilaterally change the lease terms at the end of the current period. The same goes for package service (I don't even understand what a monthly package service charge would mean).