I am in Canada
And I believe Google has over charged me for $250
I know this amount is too small but it is about the principle
Shall I go to the local tribunal and lodge a claim or dispute ?
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Sign up to join this communityI am in Canada
And I believe Google has over charged me for $250
I know this amount is too small but it is about the principle
Shall I go to the local tribunal and lodge a claim or dispute ?
Your contract with Google has a dispute resolution procedure (I’d link to the Canadian terms but I can’t find them). Generally a court will not entertain your claim unless and until you have followed the procedure you agreed to.
Here is Ontario's small claims guidance which should be fairly similar, if not identical, to the other Provinces
How to sue in small claims court
Prepare a Plaintiff's Claim
The Plaintiff's Claim is the document you must complete to start a small claim against a person or business. This form will be filed with the court as well as delivered to each of the people or businesses you are suing.
1. Make sure you have the facts. You will need to write a short, clear summary of the events that took place and the reasons you think you are entitled to money or property.
You need to know the legal name and address of the person or business you are suing to prepare and serve your claim, and to enforce a judgment if you are successful.
Businesses registered in the past five years can be found using ServiceOntario's online business name search, registration and renewal service.
2. Gather your evidence. Consider what witnesses and documents (evidence) you have to support your case. If you do not have supporting documents (e.g. you entered into a verbal agreement) or witnesses, your claim may still be successful. If it is just your word against the other person's, it may be more difficult to prove your case.
Examples of evidence to support your claim are:
a contract
a record of any payments
returned cheques
photographs of property damage
The person or business you are suing will have a chance to present their version of events when they respond to your claim.
3. Know the time limitations. There may be a limit on how long you can wait before making a claim. In most cases, a claim can't be filed if more than two years has passed since the incident. If you're not sure what limitation period applies to your case, you should consult a lawyer. See the Limitations Act.
- Use the above information to complete your Plaintiff's Claim form. This is the document you will serve (deliver) to the defendant(s).
Choose a filing method
You can file your small claim online, in-person or by mail.
https://www.attorneygeneral.jus.gov.on.ca/english/courts/scc/
Because of the rule of law, the process for initiating a lawsuit against a multi-billion dollar corporation is no different to if it was your next door neighbour.
With $250 at stake, this would be done through a small claims court / disputes tribunal. Particular forms to fill, fees to pay and addresses to submit at will depend on your geo location and will be easily findable.