I am in Canada

And I believe Google has over charged me for $250

I know this amount is too small but it is about the principle

Shall I go to the local tribunal and lodge a claim or dispute ?

  • 1
    Too small for what? Many jurisdictions have small-claims courts or procedures.
    – MSalters
    Commented Nov 27, 2020 at 7:45

3 Answers 3


Have you approached Google?

Your contract with Google has a dispute resolution procedure (I’d link to the Canadian terms but I can’t find them). Generally a court will not entertain your claim unless and until you have followed the procedure you agreed to.


Here is Ontario's small claims guidance which should be fairly similar, if not identical, to the other Provinces

How to sue in small claims court

Prepare a Plaintiff's Claim

The Plaintiff's Claim is the document you must complete to start a small claim against a person or business. This form will be filed with the court as well as delivered to each of the people or businesses you are suing.

1. Make sure you have the facts.  You will need to write a short, clear summary of the events that took place and the reasons you think you are entitled to money or property.

You need to know the legal name and address of the person or business you are suing to prepare and serve your claim, and to enforce a judgment if you are successful.

Businesses registered in the past five years can be found using ServiceOntario's online business name search, registration and renewal service.

2. Gather your evidence. Consider what witnesses and documents (evidence) you have to support your case. If you do not have supporting documents (e.g. you entered into a verbal agreement) or witnesses, your claim may still be successful. If it is just your word against the other person's, it may be more difficult to prove your case.

Examples of evidence to support your claim are:

  • a contract

  • a record of any payments

  • returned cheques

  • photographs of property damage

The person or business you are suing will have a chance to present their version of events when they respond to your claim.

3. Know the time limitations.  There may be a limit on how long you can wait before making a claim. In most cases, a claim can't be filed if more than two years has passed since the incident. If you're not sure what limitation period applies to your case, you should consult a lawyer. See the Limitations Act.

  1. Use the above information to complete your Plaintiff's Claim form.  This is the document you will serve (deliver) to the defendant(s).

Choose a filing method

You can file your small claim online, in-person or by mail.


  • 2
    You pay the same application fee to bring a claim against Google like against anyone else. Expenses may be bigger further down the road, yes, but those won't be for bringing but rather for winning or cutting losses.
    – Greendrake
    Commented Nov 27, 2020 at 9:52
  • @Greendrake noted and thanks for pointing this out. I'll edit it later to correct my poor use of terminology.
    – user35069
    Commented Nov 27, 2020 at 11:07

Because of the rule of law, the process for initiating a lawsuit against a multi-billion dollar corporation is no different to if it was your next door neighbour.

With $250 at stake, this would be done through a small claims court / disputes tribunal. Particular forms to fill, fees to pay and addresses to submit at will depend on your geo location and will be easily findable.

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