I attend one of the world's best universities, where I recently completed a master's degree (MSc). I did very well in the modules, scoring mostly distinction grades. However, despite resitting an examination I sadly failed a core module overall by just 0.75 which is under a mark.
The exam was mathematical in nature, and wrote by a new professor who did not write the first exam I sat. The first question on the exam used an initialism I was unfamiliar with, for example using NSC (Nice Sizzled Chicken) instead of KFC (Kentucky Fried Chicken) leaving me unable to answer the question. The next problem was he used a mathematical symbol in an incorrect and different way to which I had been taught by the original professor, and the core reading book. I do understand that in Computer Science people are allowed to change the definition of mathematical symbols, provided they explain what they want them to mean, however I had no way of knowing this professor's definition because I was told to study the course material from when I took the class.
I am under the impression that their appeals process will simply reject my complaint about the exam for nonsense reasons, forcing me to take legal action in London. I will get their response within a few months. I am open minded about other routes of action too.
Is it possible for a Civil Court to force the university to award me the full MSc, as opposed to a less impressive PGDip which is what they are currently offering me? I have no interest in a financial settlement.