Suppose you have a Discord server with a member who voluntarily tells people in chat that they are 12 years old. For purposes of this example, the user says
I am 12 years old.
Then after making that claim, they tell the moderators they are instead 18 years old in a private DM. For purposes of this example, the user says
I am actually 18 years old.
My questions are
Whether or not the Discord server is legally required to ban this user after voluntarily saying they are 12 years old, even if they then say it was fabricated, either in the public chat or via private DM.
Outside of banning the user, is there any other action the server administrators are required to take?
Hypothetically speaking, could the server owner/server be held liable if god forbid something happened to or on behalf of that individual?
By using or accessing the Discord application (the “App”) or the website located at https://discord.com (the "Site"), which are collectively referred to as the “Service,” you agree (i) that you are 13 years of age and the minimum age of digital consent in your country, (ii) if you are the age of majority in your jurisdiction or over, that you have read, understood, and accept to be bound by the Terms, and (iii) if you are between 13 (or the minimum age of digital consent, as applicable) and the age of majority in your jurisdiction, that your legal guardian has reviewed and agrees to these Terms.
Anyone under the age of 13 cannot use Discord per our Terms of Service. If a server owner is aware and ignores it, we will take action on the server and/or owner.