United States (New York state) here. My wife got some bloodwork done at her doctor's office a few weeks ago, and she confirmed last Monday (2/2/21) with their office that the results were back, but the office secretary couldn't read her the results. Instead she has to wait for a nurse to call her back to read the results.
She has called every 2 days since then and not only do the nurses not call back, but the office secretary keeps telling her that they are backlogged with work and that they will call when they can.
I understand these are trying times, but 7 business days to make a call and read some results?
Are there any NYS or Federal laws (HIPAA, etc.) that compel healthcare providers to give you your results within a set timeframe of the results being available? If so, what specific law/subsection/etc. is this, what are its terms and can someone provide a link to it?