This concerns my student loans repayment account which is managed by the gov.uk website. I have paid my loan back in full and have had a confirmatory letter stating this as well, as I wanted to ensure I have written proof.
When on the phone with the student loan repayment hotline, they told me that I couldn't delete my account (there is no such option anywhere) and that they would keep the account for my lifetime, during which I have to keep my contact details up to date. I said I didn't want that, and the response was that if I want to take out a loan again, they would have all the information.
I really, really disagree with this. I understand that the British government will probably have a track record of my student loan and this is fine; but I don't want to have a life-long account that I need to keep up to date with my home address, email, and two phone numbers.
I have read GDPR guides on how to request erasure, but I don't really feel this applies- I want to have my account deleted, not the track record of the loan and repayment. Also, all the guides keep talking about companies. Do governments count as companies? Probably not, I presume.
What can I do?