I cancelled my Zipcar account 5 years ago. Today I tried to re-open it. I created a new account, but it wouldn't allow me to because it said my driver's license was already in use.
I called customer support and the guy at the other end said I would need to re-open my old account. He outlined the steps which involved getting together a bunch of documents and taking photos and emailing them to him. I didn't want to do this because it sounded like too much work and also I don't want Zipcar to have more personal info on me. I figured I could just use a different service like Getaround instead. I asked if they would please just delete my driver's license from their records, but he said they can't do that. Is it legal for them to hold onto my driver's license forever and not give me any way to ask them to delete it?