Can I sue Domino's if the manager was being rude and also I feel he was doing that because he was racist?
When I called Domino's for an order that was delayed by 20 minutes, instead of apologizing he started saying "Don't be choppy!"
When I said can you process it faster now, he said: do you want it to be even later? (kind of threat.) Or do you want to come and pick it up by yourself?
I felt he started saying that because of my thick accent.
I feel he was rude instead of apologizing because of my race.
After few down votes and thoughts , I think I was not being clear enough and need to clarify a bit more.
- I am not planning to sue Domino's because of the late delivery (for which I was frustated for sure).
- I called them for the second time sitting in the car park and waiting for more than 20 mins.
- As I was fruststed, my statements were "Are you going to deliver it , I don't have all day to wait around
Now comes the part which seems unfair and racist to me and countless other minorities (South-east Asians) (yes, I know , because we share that feeling and disucuss, if you dont have any idea, pease sit back and realx and don't jump your gun)
Ok now back to sequence of events:
Dominos manager then responded (with a threatning/demeaning voice) -- Do you want to be even late? !! -- DO you want to come and pick it up yourself? (Again the tone was demeaning)
Should he have said , do you want it to be even late ? No.
Should he have said , Do you want to come and pickup now , I think he should have not .
Now I know it's hard to prove and some one called me Karren empathising with the Manager , but give me a break, that's his job to attend the customers and you can't threaten customers for repurcussion , that's why there is consumer Law.
And I think he was able to threat/demean me, with the consquecnce of (me) not getting the service, because he thinks certain race can be pushed around and that's racist.
I don't want million dollars as the out put of lawsuit (not sure if this is the right word), but some times Sociey does not auto-correct itself.
If I want to fix this legally (as I want), I think a lawsuit , a judgement and punitive action should be able to discourage such bahaviour.
And , to all our privileged posters, I hope you will keep your biased view off this post.