The government in France has a monopoly encouraged by law, whereby contracts can be opened digitally, but have to be cancelled through a signed paper letter paid to the government postal service. Every year 240 million signed letters are posted, at 1.2 billion euros. (yes i am French!)
Code Civil 2016 Art. 1126. –Information requested for the conclusion of a contract and information provided to execute the conclusion of a contract may be sent by electronic mail (only) if the recipient has agreed that this means may be used.(>98% of companies refuse)
In theory, customers could pre-emptively choose a company that accepts digitally signed cancellations (free, easy), but in reality absolutely no companies want or allow any clients to cancel digitally, they all only accept paid, postal cancellation.
Comparatively, Microsoft forced people to manually download competing browsers, and it was a "choice" which was a lot easier than the La Poste 99% market on paid contract cancellations... is there not a strong case of market abuse by La Poste in EU law? It has 99% of the market, legally encouraged/ protected.
Quote from Law.fr: In the absence of a letter with proof of delivery, the law can nullify the financial claims involved on a contractual basis (cohabitation costs, rental, etc) ... So, a signed for letter is often obligatory to end a contract:
- property rental
- mobile / internet
- compte bancaire
It's environmentally unfriendly to use envelopes instead of digital contracts.
In European anti-monopoly law, does that not represent some kind of abuse and monopoly of communications? What is it like in other countries?