My question is trying to elucidate the weight a verbal discussion between home-owner and contractor would carry in small claims court in Nova Scotia, Canada.
The context would be that the home owner takes a renovation contractor to court over faulty workmanship that is provably wrong, and in at least one case, caused damage to the home. In trying to deal with the problem, the home owner convinces the contractor to visit to look at the issues. They have a conversation on the homeowners premise. The contractor then leaves, and emails that as a result of the conversation, they will not be fixing the issues or doing any further work.
Presumably the homeowner and contractor will disagree about the contents or context of things said in the conversation. In the event that they outright say the other is lying about what was said in the conversation, will the judge have to dismiss this as evidence that the contractor had a right to forgo warranty work due to what was said, or will the conversation hold weight, one way or the other, in court?