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The timeline/facts:

  • On the 30th of June 2022 I was scheduled to fly with Wizz air from LTN to LCA. This concerned flight W64459 was delayed over 5 hours and then postponed. Therefore, I had requested a refund for the total amount of £ 350 through the website form.

  • On the 30th of July 2022, I received a confirmation by email that I would receive my compensation from 14 to 20 workdays.

  • More than 20 working days later and more specifically on the 29th of August 2022, I received an email from a Wizzair team member that the amount of 400 euros was sent to my bank account and that the money would be at my disposal from 20 to 30 workdays.

  • I had then responded to them reminding them about the law:

    Passenger rights flight cancellation According to European Regulation 261/2004, in the event of a flight cancellation, I am entitled to a refund. You are obliged to refund the ticket price within 7 days after the delay/cancellation of the flight.

and the fact that I should get compensated in pounds instead of euros.

My questions are:

a) Is there a way to push things so that I get my compensation without using a no-win-no-fee agency? b) If Wizzair goes bust, will I get the refund. I have already sent the request so I assume, yes.

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