I bought a stove and called an Electrician to install it at my rental property.
He quoted me $240+GST and I agreed and paid up front.
The Electrician called me back 30 minutes later saying the electrical socket in the stove had been tampered with and he couldn't install it. We agree he would come back and install it when I got the stove repaired / replaced.
3 weeks later the stovetop was replaced and my tenants got the tradesman back onsite. He called me in the morning to tell me it cost another $240! I told him "but I already paid" and we had a little chat and ended with "there will be a discount on this call out".
He rang me after installing the stove and said he called head office who wont budge on price. I told him it was exorbitant and amounted to $160 p/h and if I had pay they will not be happy at the online reviews they get from me. So he called head office again and called me back and said they would reduce it to $220 including GST. I think this is extortion, $484 all up for 3 hours time/labor. And I'd cut out the bench, fitted it and provided the heat resistant silicone. All he had to do was connect 3 wires +,- and earth and glue it in.
I am OK to pay a bit extra for the initial call out and a consulting fee incurred 1st time but not $220.
I'm NSW Australia, is there anything I can do? I haven't paid the additional charge yet and am speaking to the manager on Tuesday?
Advice much appreciated.