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An on-duty retail employee draws their personal smartphone while in uniform and commences recording a customer. Who is the data recorded and held/controlled by, for GDPR purposes? Does the customer enjoy Subject access rights to the footage?

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    are they doing this for their job or because they want to?
    – user253751
    Mar 18 at 22:38
  • Apparently it’s not so carefully considered to that level of depth. It’s on their own initiative though and apparently just to intimidate the customer so as to make them feel like they’re doing something wrong and on record as such by recording the employee. Mar 18 at 23:01
  • If the employee is clever, he or she would not do that without explicit orders from the management. In many jurisdictions, recording strangers who are neither part of a news event nor minor background details would require their permission.
    – o.m.
    Mar 19 at 10:22

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